Bamboo products

How do I care for my bamboo products?

Please be aware that some of our bamboo and eco-friendly products may not be suitable for washing in a dishwasher. For best results and to ensure the longevity of your items, we suggest washing them by hand with lukewarm water.

What are the benefits of using bamboo products?

Bamboo products are eco-friendly, sustainable, and biodegradable, making them a great alternative to plastic and other materials that harm the environment.

What are the key benefits of using bamboo as a raw material?

Bamboo is a renewable resource that grows quickly and doesn’t require pesticides or fertilizers to thrive, making it a sustainable and eco-friendly option for producing a wide variety of products. It’s also naturally antibacterial and durable.

What are bamboo straws, and how are they better than plastic straws?

Bamboo straws are a sustainable and eco-friendly alternative to plastic straws. They’re biodegradable and reusable, and they don’t contribute to the pollution of our oceans and environment.

Coconut products

What are coconut bowls, and how are they made?

Coconut bowls are bowls made from coconut shells that would otherwise go to waste. They’re handcrafted and polished using a natural process, and each bowl is unique.

How to maintain our coconut bowls?

To maintain your coconut bowls, simply hand wash them with lukewarm soapy water, avoid exposing them to extreme temperatures, and apply coconut oil or mineral oil periodically to keep them looking their best. Do not put them in a dishwasher.

I have received my coconut bowls, but they do not look the same. Why?

It’s normal for your coconut bowls to look different from each other because they’re made from real coconuts that naturally vary in shape, size, markings, and imperfections. We believe these differences give each bowl its own personality and make them special, so we encourage you to embrace their unique characteristics.

Reed & wheat straws

What are reed and wheat straws, and how are they different from bamboo straws?

Reed and wheat straws are also sustainable and eco-friendly alternatives to plastic straws. They’re biodegradable and compostable, and they’re a great choice for bars and events.

General

Can I order in bulk?

If you’re interested in purchasing our products in bulk, please visit our wholesale page.

My order is a gift, can you remove the receipt from the package?

We don’t automatically include receipts or invoices with your order, but if you’d like a gift receipt, please mention it in your order notes and we’ll be happy to include a handwritten note. Your invoice is automatically sent to your email.

I couldn’t find the answer to my question, how can I reach you?

If you have a specific question about one of our products that hasn’t been addressed on our website or product page, you can contact us by email: [email protected]. We will come back to you within 24h.

How long does it take for my order to arrive?

If you have placed your order through our website, it will take between 2-3 days to receive your package with Swiss Post.